Ozone

Ozone is a trusted Information Technology
distribution company in South Africa with a
constantly growing footprint across Africa

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VOIP SOLUTIONS

An Enterprise-Class Phone System

An Enterprise-Class Phone System without Enterprise Complexity. Kerio Operator is a standards-based VoIP system that replaces your traditional PBX. Designed specifically for small and mid-sized businesses, it saves you money and administration time while offering your users powerful capabilities. You get the advanced call handling and routing typically associated with high-end phone systems, including:

Auto attendant
Call queues
Conference calling
Call forwarding, pickup, parking, and recording
Click to Call

Fax support
Paging
Salesforce.com and CRM integration
Voicemail to email
And more

KERIO OPERATOR FEATURES

An Enterprise-Class Phone System

Administration

Built on the Asterisk industry standard platform but with an easy web-based interface
Real-time reports on system health, in-progress calls, conference calls and call queues
Auto-provisioning and auto-configuration when a new phone is plugged in
Auto-detection, configuration and extension number provisioning that works for Kerio-supported SIP phones
Built-In DHCP that auto-assigns IP addresses to VoIP devices
Remote performance and status monitoring via SNMP
The ability to archive recorded calls to an FTP server or Samepage.io
Automatic back up of system configuration, logs, certificates, license, call history, recorded calls, voicemail and custom files to FTP or Samepage.io

User Productivity

Salesforce-phone system integration with click-to-dial and call logging
AMI (Asterisk Manager Interface) Integration with other CRM systems
Voicemail to email via .wav files sent to user email addresses
The ability to set up extensions and access rules for large or frequent conference calls
Dynamic voice conferences let users create conference calls on the fly without predefined conference codes and PINs
Support for fax-to-email, PDF-to-fax and T.38 fax machines
The ability to dial a desktop phone, access voicemail, configure phone options and view call history from the Kerio Operator client
Directory search that enables users to look up colleagues’ extensions from their phones
Call recording that records incoming and outgoing conversations on individual and conference extensions, call queues, ring groups and paging
The ability to speed-dial the frequently dialed numbers, e.g. numbers of teleconference, meeting rooms and passcodes
Click to Call from Kerio Connect client, Google Chrome & Firefox

Call Routing

Ring groups that send an inbound call to all extensions in a department
Call forwarding, that routes calls to users’ offices, mobile phones and other devices
Distinctive ringtones for local, external and ring group numbers
Customized call-queue audio messaging and auto routing of calls
Call forwarding / Find Me that forwards calls to an office extension until the call recipient is located
Kerio Operator Softphone that allows users to make and receive office calls from iOS and Android devices

Security

Password-guessing protection that blocks IP addresses after a specified number of failed login attempts
Anomalous behavior detection that alerts administrators to call durations and volumes that are outside limits
Encrypt calls on SIP phones that support Secure SIP

Call Handling

Auto attendant to automatically answer incoming calls with custom greetings
Administrator-defined rules and menu structures — including out-of-office hours and holidays
Call pickup that allows designated users to pick up calls to another user’s phone
Directed call pickup makes it possible to answer calls on a specific extension
Group paging that activates the loudspeakers in nearby desktop phones
Busy Lamp Field (BLF) support that allows users to monitor phone line status on their office phones
Call monitoring allows users with an access code to participate in active calls

PHONE AND VOICEMAIL CAPABILITIES USERS LOVE

Your users will love Kerio Operator convenience:

Turn users’ mobile phone into virtual office phones with Operator’s Apple iOS/Android mobile app. Make and receive calls to and from your office extension right from your mobile phone.
The ability to cover for coworkers and answer their calls
Automatic voicemail recordings via email
Make calls and automatically log call time from within Salesforce.com

EASY TO ADMINISTER

Deploy, configure and administer Kerio Operator in a flash — without sacrificing functionality. Unlike traditional phone systems that require specialized technicians, Kerio Operator can be managed by your network administrator. And when it comes to ease of configuration, automatic phone provisioning and remote, tablet-friendly administration, Kerio Operator is second to none.

UNCOMPROMISED SECURITY

Phone system abuse can cost big money and go undetected until you get your bill. Not so with Kerio Operator. Its advanced security technologies keep telephone hackers out, prevent misuse and ensure the privacy of your users and those they call. Kerio Operator continually monitors for anomalous behavior, detects and prevents break-in attempts and supports call encryption.

SERIOUS COST SAVINGS

Kerio Operator makes financial sense. Walk away from your traditional phone service, expensive PBX and specialized phone technician — and embrace Kerio Operator.

Your phone system will no longer require specialized telephony skills. With Kerio’s legendary ease of use and instant setup, management overhead drops dramatically while your users enjoy powerful new features.

FLEXIBLE DEPLOYMENT OPTIONS FOR ANY IT ENVIRONMNET

With three different deployment options, Kerio Operator works comfortably in your existing IT environment — whatever your needs. Our performance-optimized Kerio Operator Box hardware appliance offers turnkey convenience. Our software appliance lets you choose your hardware. And our pre-configured virtual appliance drops right into your existing VMware infrastructure.