WhatsUp Gold

Avoid downtime with a network monitoring tool that covers both on-premise and cloud environments, catch network issues before users report them and troubleshoot faster and smarter with an interactive topology map that shows connectivity and dependencies.

Availability and Performance Monitoring for Networks, Systems, Applications and the Cloud

Monitor Up/Down Status, Availability, and Performance At-a-Glance

WhatsUp® Gold provides complete visibility to everything that’s connected to your network.

The unique interactive map lets you see network devices, servers, virtual machines, cloud and wireless environments in context so you can diagnose issues with pinpoint accuracy.

Get an instant view of what’s up and what’s down in all of your environments—in the cloud or on-premises.

Know the status of network devices, systems and applications at-a-glance. Get smarter alerting from topology-aware monitoring that understands network dependencies so you receive important alerts, not worthless alert storms.

Send your team alerts through SMS, email, web or Slack so they know about issues before users report them.

WhatsUp Gold Feature Summary

Discover and Map Network

See network resources, connectivity, and dependencies.

Empower Your Team

Get data easily and take action quickly.

Stay Ahead of Network Performance

Know about problems before service tickets come in.

WhatsUp Gold Features In Detail

The Industry’s Most Comprehensive Discovery and Mapping Solution

WhatsUp Gold’s discovery and mapping tool combines Layer 2 and Layer 3 discovery methods to create comprehensive, interactive network maps that are easily customized. It discovers and collects information from every network asset using layer 2/3 discovery techniques, including SNMP, ARP, ICMP, Virtual Infrastructure Management, IP addressing, CDP, LLDP, etc. WhatsUp Gold then creates dynamic layer 2 maps giving administrators a comprehensive view of their entire infrastructure.

  • Discover and map everything connected to your network
  • Auto-generate interactive Layer 2 and 3 topology maps
  • Dynamically update maps as changes occur on your network
  • Detect and visualize device dependencies
  • Customize your maps with images, text and links
Automated Discovery and Mapping

WhatsUp Gold uses a number of innovative Layer 2/3 discovery technologies — including ARP, SNMP, SSH, Virtual Infrastructure Management, IP addressing, ICMP and LLDP in combination with vendor-proprietary mechanisms — to discover everything connected to your network and build a complete and accurate picture of network devices and their port-to-port connectivity. By correlating Layer 3 discoveries with Layer 2 details, WhatsUp Gold offers a complete and granular view of your network.

Detect and Map Device Dependencies

WhatsUp Gold detects downstream dependencies that allow alarm suppression. For instance, if a router fails then devices downstream from the router (from the perspective of the ping or poll device) will register as unavailable on the monitoring screen and will trigger alerts. Such scenarios can result in confusing alert storms and delay the fault isolation process. WhatsUp Gold automatically detects such dependencies thereby suppressing downstream alerts.

Visualize Interface Utilization

WhatsUp Gold monitors bandwidth usage and provides a visual representation or ‘heat map’ of the status of links between your devices. With one click you can see which interface links are fine (green), becoming congested (yellow) or approaching capacity (red). These thresholds are customizable and you can trigger alerts if any links exceed a set threshold. This overlay lets you see network congestion at a glance and helps you not only optimize network bandwidth usage, but also architect your network effectively.

Customize Your Network Maps

The default map in WhatsUp Gold shows the live status of your devices and automatically arranges them based on role and connectivity information gathered during the discovery process. You can tailor custom maps to meet your specific network monitoring needs with tools to organize, annotate, and enhance your network map. You can even add your own background images to create custom maps of your office or organize subnets into logical groups.

Map Wireless and Virtual Environments

Discover and map your wireless network, virtual and cloud-based servers to quickly assess the health of your entire infrastructure. WhatsUp Gold automatically generates dynamic wireless maps of all WLCs, Access Points and SSIDs. Enabling the wireless overlay allows you to see the relationship between your wired and wireless networks. Virtualization overlays automatically generate dynamic maps of your Hyper-V and VMware infrastructure, displaying hosts and guests, host/guest relationships, clusters, and real-time status.

Dynamic Network Maps

With networks growing at exponential speeds, your network management software must be able to automate resource discovery and mapping. A dynamic map is especially useful in virtual environments, where virtual machines can be added with ease. Integrated map-based configuration management and troubleshooting tools are additional pluses.

WhatsUp Gold automatically discovers and maps new devices, port-to-port connectivity changes, or updates to physical-to-virtual associations without end user intervention. You can also schedule network scans to update your maps at pre-configured intervals.

Monitor networks, applications, and devices in the cloud or on-premises.

WhatsUp Gold’s network monitoring tools give you a complete picture of your network by understanding wired, wireless, and virtual environments.

  • Find and fix problems before your users are impacted
  • Assure bandwidth is optimized for critical apps and services
  • Automate configuration, log and asset management
  • Maintain, audit and restore device configurations
At-A-Glance Dashboards

WhatsUp Gold provides a unified view and fully encompasses heterogeneous environments and vendors so you can see everything on your network. Improve your network performance and improve up-time by monitoring and analyzing everything from one actionable, unified dashboard. Understand the interconnections of your network, see and predict issues, and resolve problems faster with WhatsUp Gold’s fully personalized dashboard that lets you discover and map your infrastructure and create action policies for your SLAs.

Automated Device Discovery

Automatically discover all devices on your network and how they are connected with WhatsUp Gold’s powerful Layer 2/3 discovery scan.

WhatsUp Gold uses SNMP to query each device for detailed inventory information. It collects and reports on device type, vendor, serial number, firmware and hardware rev, and the modules installed on the devices.

Once the discovery scan is completed, WhatsUp Gold automatically generates detailed topology maps of your network.

Customizable Network Maps

Turn messy wiring closets into graphical representations that are logical and easy to interpret.

WhatsUp Gold network maps are interactive workspaces that allow you to create a vision of your network – to see it the way you want and manage it the way you want.

Use overlays to visualize your wireless and virtual infrastructure. Turn on device dependency to quickly spot problems and understand how they will cascade through your network.

Real-time Alerts

The Alert Center displays performance monitor alerts from WhatsUp Gold and its add-ons on a single dashboard. Active monitors issue alerts when a monitor or device changes state while performance monitors issue alerts when thresholds are exceeded.

Customize notifications about anything that can compromise your network’s performance so you can fix problems before users even notice.

Quickly prioritize your response strategy so you can send the right types of alerts to the right people automatically.

Leverage Flowmon NPMD/NDR Within WhatsUp Gold

Progress Flowmon’s Network Performance Monitoring and Diagnostics/Network Detection and Response data brings advanced traffic analysis and security threat detection/response to WhatsUp Gold.

WhatsUp Gold and Flowmon bring together comprehensive IT Infrastructure monitoring along with network traffic visibility, AI-powered traffic analysis and advanced security features. This lets you ensure the availability, performance and security of your entire network through a single, simple and intuitive interface.

WhatsUp Gold monitors everything connected to the network and displays it in a single interactive and intuitive mapping interface. Administrators can monitor, measure and resolve network problems. Sophisticated alerting and reporting capabilities make it simple to diagnose faults and find and fix problems fast. By integrating WhatsUp Gold with Progress Flowmon, IT Infrastructure, NetOps and SecOps teams can cooperate to identify data leakage, outages or performance degradation and make better decisions faster. IT teams can view network status, advanced traffic analysis and security data all in one interface to speed diagnosis and accelerate MTTR.


Flowmon Integration Architecture Diagram

Flowmon and WhatsUp Gold integration Architecture Diagram

Monitor Wireless Network Performance

WhatsUp Gold software allows you to monitor and manage your wireless network performance historically and in real-time, track wireless access points (AP) and client history and alerts you to problems with wireless equipment.

  • Discover, map and manage wireless devices across your network
  • Investigate unusual client bandwidth consumption
  • Get real-time alerts when CPU and bandwidth thresholds are exceeded
  • Keep your network secure and get notified of rogue wireless access points


Real-time Wireless Monitoring

WhatsUp Gold keeps you in control of your wireless network with real-time maps of who is connected to your network and where. You have the ability to manage and exclude wireless devices identified as possible rogues.


Historical Reports and Dashboards

Performance data is stored historically so you can go back to a specific point in time to troubleshoot a problem. View performance over time to optimize your wireless network configuration by using client signal strength to determine where you need more wireless APs, if a wall may be limiting an AP’s range or if equipment is functioning properly.

Wireless Alert Center

All wireless network monitoring alerts are integrated into WhatsUp Gold’s Alert Center. You have one location to set up thresholds, configure notification policies and monitor events across your entire IT infrastructure. Within Alert Center, you have a number of user-configurable alert thresholds for wireless devices such as Access Point Over Subscription, Banned Client MAC Addresses, and more.

Easily Monitor Business-Critical Applications

Get alerts when problems occur, quickly identify the root cause, and restore application performance levels to support your business, meet your users’ expectations and comply with Service Level Agreements (SLAs).

Application Monitoring

WhatsUp Gold provides you with an array of monitoring profiles for popular apps. Leverage these out-of-the-box, best-practice profiles, customize them or create your own to get real-time monitoring for all your mission-critical applications.

Meaningful Alerts

You get fine control over which conditions generate alerts. You can set separate warning and down states, define critical and non-critical application components and even define component or application-level dependencies.

Reports & Dashboards

Get quick visibility to the health of all applications with the Current Status Dashboard. Analyze application performance problems over time or diagnose chronic problems with our Component Summary Dashboard.


Things You Can Do With Application Monitoring

Monitor Commercial Applications

Use out-of-the-box monitoring profiles to get continuous updates on the availability and performance of mission-critical applications like Exchange, SharePoint®, Dynamics, Lync®, SQL Server®, DNS, Internet Information Services (IIS), Active Directory®, Hyper-V® and more.

Monitor In-house Applications

Quickly generate custom application profiles with an intuitive profile development utility. WhatsUp Gold’s discovers the target server’s services and processes. Our MIB browser and WMI library provide access to thousands of SNMP objects and Windows® performance metrics.

Monitor End-User Response Times

Receive early warning when users are experiencing poor response times. Measure end-to-end response times using Progress iMacros and iDrone software extensions to create monitoring scripts to run anywhere in your network.

Get Accurate Alerts

Get alerts on component and application-level dependencies. Define multiple application states for alerts such as up, warning, down, maintenance, and unknown. Configure blackout policies for alerts and actions such as suspending alerting on weekdays between 9 PM and 6 AM.

Define Automated Recovery Actions

Create multi-step Action Policies that fire on a state change such as one that, on down state, immediately writes a log entry, kicks off an action script to reboot the system five minutes later and sends an email notification ten minutes later.

See Your Cloud in Context

WhatsUp Gold treats the cloud just like the rest of your network and displays that information in context with the rest of your network infrastructure. Monitor, report and alert on the status of every single metric available via the AWS and Azure APIs. You can then integrate that information into your alert center, dashboards and your interactive network map so you can quickly drill-down to issues and isolate the cause of problems that span technology silos.

  • Discover every element of your AWS or Azure cloud environment and view it on your network map
  • Apply monitoring tool to every single parameter supported by the AWS and Azure cloud APIs
  • Identify cloud vs. on-premise network issues fast and eliminate finger-pointing
  • Monitor and report on cloud billing to prevent expensive surprises
Map Cloud Resources

WhatsUp Gold software will automatically discover cloud-based resources and display them on the same interactive map that shows your on-premises network. Not only can you now view and modify them like any other device, you get end-to-end visibility of your entire networked infrastructure for faster troubleshooting.


Monitor Usages and Costs

Every parameter accessible through the Amazon AWS or Microsoft Azure cloud APIs can be monitored by WhatsUp Gold. Problems are highlighted right on the map for at-a-glance troubleshooting. Drill down with a single click to view performance and availability details for any cloud-based resource. Do you have unused or under-used cloud resources that you’re still paying for? Understanding what you’re using and when makes it easy to optimize your cloud resources and lower your costs. Tracking trends for longer than the standard 30 days makes optimization even easier.


Get Proactive Alerts

Track and alert on cloud usage and billing so there are no surprises in the next invoice. Proactively alert on performance issues impacting key services. Set your own threshold-based alerts on key performance and availability metrics and get notified via Email, SMS, Slack or log files.

Monitor End-User Experience

Organizations need to know what users experience when using their cloud-based applications. WhatsUp Gold monitors metrics like response times and frequency of use to get a complete performance picture.

Maintain Instant Visibility

WhatsUp Gold Cloud Monitoring supports customizable dashboards that provide instant visibility into what’s up, what’s down, what’s seeing heavy usage, what’s idle, etc.

Create Custom Dashboards

Create a single dashboard view of your wired and wireless network, physical, virtual and cloud-based servers to quickly assess the health of your entire IT infrastructure and to identify and fix problems before they impact users, applications or the business.

WhatsUp Gold Log Management provides easy visibility and management of device log data – all integrated into an industry-leading interface. You can monitor, filter, search and alert on logs for every device in your network while also watching for meta trends like log volume changes. You can also filter and archive logs to any storage locations for any retention period to comply with regulatory requirements and preserve historic data. The result is world-class network monitoring and powerful log management all in one easy-to-use solution.

How the Log Management Add-on Works


Log Management

Visualize and control your logs from WhatsUp Gold

Immediately manage logs via the same easy-to-use WhatsUp Gold interface, including mapping, customizable dashboards, alerting and reporting. Save time by diagnosing issues within the same interface as the rest of your network monitoring solution.


Trigger alerts on customizable conditions

Leverage WhatsUp Gold’s powerful and comprehensive alerting capabilities to get notified of specific log events or issues. Customize what events, conditions or trends generate alerts. Watch for meta trends like log volume changes and get notified at specified thresholds.


Archive logs for regulatory compliance

Easily comply with regulatory requirements and preserve historic data without impacting performance. Customize retention periods, storage locations and filter which logs get archived. Easily search, purge or restore from archived logs all within the WhatsUp Gold interface.

Automated Network Configuration and Change Management

Automate configuration and change management for routers, switches and firewalls on your network. Archive and audit network configurations. Get alerted to changes. Compare versions side by side with discrepancies highlighted.

Network Configuration Backup

Avoid the negative effects of accidental or malicious network device configuration changes. WhatsUp Gold lets you implement best practice controls by automating backups of both running and ‘gold standard’ network configurations.

Configuration Change Alerts

Setup network devices to send an SNMP trap to WhatsUp Gold and trigger a notification whenever a configuration changes. Set up an action policy in our alert center to automatically initiate a backup, add/remove users or update firmware.

Policy Compliance Audits

Audit device configurations against a set of predefined policies to assure compliance with requirements such as ‘password encryption is enabled’. Compare before and after configuration changes and get a text-based comparison highlighting differences.


Things You Can Do With Network Configuration Manager

Automate Network Management Tasks

Set tasks to automate administration jobs like running configuration backups, adding/removing users, updating firmware or changing SNMP strings. Not only does automation save you time that can be better spent on more important duties, it also eliminates errors that arise when humans undertake repetitive processes.

Schedule Routine Backups

One thing we’ve learned from today’s high-risk cybercrime environment is the importance of recent backups. In the event that you are hacked and a network configuration is changed to facilitate an exploit, you are going to want to be able to quickly recover. Routine backups are a best practice for Configuration Management.

Automate Change Management

Use WhatsUp Gold’s Alert Center to receive traps from network devices on the event of a configuration change. Setup Slack, IFTTT, SMS or email notifications so you know when things change. From there you can set Action Policies to backup the new configuration or you can run a change analysis that produces a text-based comparison of old and new configurations highlighting the differences.

Define Configuration Policies

Do you need to assure that certain policies are administered consistently across all device configurations? How about policies like ‘use password encryption’ or making sure that ‘public’ is never set as the read only string. You can define your own configuration policies with WhatsUp Gold and automatically validate the compliance of new device configs.

Schedule Periodic Compliance Audits

If you aren’t currently enforcing best-practices for security and compliance with internal, industry or regulatory data security mandates, you should be. WhatsUp Gold comes complete with out-of-the-box, best-practice configurations that are compliant with mandates like SOX, PCI, HIPAA and FISMA. You can schedule automated audits of all running configurations to document compliance with these or internal ‘gold standards’


WhatsUp Gold’s Configuration Management module automates configuration and change management for the routers, switches and firewalls on your network. These tools enable network admins to ensure that all devices are running authorized configurations, to secure the network and comply with regulatory standards, and to reduce the time and costs associated with manual and repetitive configuration and change management tasks.